S.M.A. Limousine (“S.M.A. Limousine,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, submit a contact form, book transportation, or communicate with us throughwww.smalimousine.com.
By using our website or submitting information to S.M.A. Limousine, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us when you contact us, request a quote, make a booking request, or use our online forms. This information may include:
Name Email address Phone number Pickup and drop-off details Trip date and time Passenger count Vehicle preference Special requests or trip notes Billing or payment-related information, when applicable Any other information you choose to provide
We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.
How We Use Your Information
S.M.A. Limousine may use the information we collect to:
Respond to questions and messages Provide quotes and reservation assistance Process transportation booking requests Communicate about trip details, confirmations, updates, and service-related matters Coordinate chauffeur and vehicle scheduling Improve our website, services, and customer experience Maintain business records Prevent fraud, misuse, or unauthorized activity Comply with legal, regulatory, insurance, and business obligations
Booking Platform and Service Providers
S.M.A. Limousine may use Moovs and other trusted service providers to help manage reservations, booking requests, customer communications, payment processing, scheduling, website hosting, analytics, and related business operations.
These providers may have access to information only as needed to perform services for S.M.A. Limousine. We do not authorize service providers to use your information for purposes unrelated to providing services on our behalf.
Payment Information
If payment information is collected or processed in connection with a booking, it may be handled through secure third-party payment or booking providers. S.M.A. Limousine does not intend to store full credit card numbers directly on our website.
Sharing Your Information
We may share information when necessary to provide transportation services or operate our business. This may include sharing trip-related details with chauffeurs, dispatch personnel, booking platforms, payment processors, insurance providers, professional advisors, or service providers who assist with our website and business operations.
We may also disclose information if required by law, legal process, government request, insurance claim, safety concern, or to protect the rights, property, or safety of S.M.A. Limousine, our clients, chauffeurs, or others.
We do not sell personal information submitted through our website.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, remember preferences, and help us improve our online experience.
You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Data Retention
We may retain booking, contact, communication, and business records for as long as needed to provide services, maintain records, resolve disputes, comply with legal or insurance obligations, and operate our business.
When information is no longer needed, we may delete, archive, or securely maintain it according to our business practices and applicable requirements.
Your Choices
You may contact S.M.A. Limousine to request access to, correction of, or deletion of personal information you have submitted to us, subject to legal, business, insurance, or recordkeeping requirements.
You may also contact us if you no longer wish to receive non-essential communications from us. We may still contact you regarding active reservations, service-related matters, or required business communications.
Information Security
S.M.A. Limousine takes reasonable steps to protect information submitted through our website and booking process. However, no website, online form, email system, or electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted online.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that information from a child under 13 has been submitted to us, we will take reasonable steps to delete it.
Third-Party Links
Our website may contain links to third-party websites, platforms, maps, booking tools, or other services. S.M.A. Limousine is not responsible for the privacy practices, content, or policies of third-party websites or services. We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
S.M.A. Limousine 15132 Summit Ave. Unit 305C Oakbrook Terrace, IL 60181
